Accessibility for Ontarians with Disabilities Act (AODA)

The Crupi Group is committed to serving our customers and consumers, partnering with our suppliers and interacting with staff members in a way that respects the dignity and independence of people with disabilities. We are also committed to meeting the needs of people with disabilities in a timely manner by preventing and removing barriers to accessibility and providing people with disabilities the same opportunity to access, and benefit from, our goods and services as other customers, suppliers and employees.

Accessibility for Customer Service Plan (Download).

Multi-Year Accessibility Plan (Download).

Feedback – The Crupi Group aims to meet service expectations for all of its customers, including those with disabilities. The organization welcomes feedback on how client expectations are being met and uses it as an opportunity to learn and improve. Feedback regarding the way the Crupi Group provides goods and services to people with disabilities or requests for more information can be made:

In Person at 85 Passmore Avenue, Toronto, Ontario, M1V 4S9

By telephone at 416-291-1986

By email

All feedback is to be directed to the Human Resources Manager. Customers will be responded to in a timely and accessible manner and can expect to hear back within no more than 2-3 business days.