Mobile Dispatcher

Posted on: April 2024

Job location: Kirkfield, Stouffville

Halton Crushed Stone is an aggregate supplier, producing crushed limestone, sand & gravel and we pride ourselves in providing quality customer service.

POSITION SUMMARY

The Mobile Dispatcher is responsible for delivering excellent customer service by coordinating and fulfilling orders in a safe and efficient manner, at our multiple locations.

RESPONSIBILITIES

  • Operate the scale system and process weigh tickets.
  • Check/tare in trucks.
  • Collect documentation as per requirements for transport vehicles and inform Management of any discrepancies.
  • Proactively communicate customer, transport and system issues with logistics, sales, and operations to ensure timely resolution.
  • Process credit/debit sales and reconcile daily.
  • Maintain accurate records of scale house and Hauler activities.
  • Monitor traffic flow within the pit, enforce rules, maintain communication with loaders.
  • Receive and process orders from clients, plant personnel, sales, other internal dispatch peers, and other internal customer representatives.
  • Provide assistance via phone or face-to-face contact with visitors, clients, and drivers.
  • Refer to daily checklist/logs to identify, record, and communicate changes; aiming to minimize delivery disruptions to the customer.
  • Enter receipts of resale weigh-bills into the system in a timely and accurate fashion.
  • Send out End-of-Day shipping totals and communicate next day order requirements.
  • Minimal physical effort – some snow removal, garbage removal, ongoing cleaning duties, lifting boxes of tickets, etc.

YOUR QUALIFICATIONS

  • Familiarity with order taking, dispatching, and processing debit/credit transactions
  • Strong keyboard skills and knowledge of computers and Microsoft Office
  • Work effectively as a member of a team but can thrive in an independent environment
  • Applies a positive & optimistic attitude
  • Works well under pressure
  • Detail-oriented, thorough and accurate when entering data
  • Communicates effectively with the ability to build relationships with customers
  • Well organized in a fast-paced environment
  • Strong attention to detail
  • Initiative
  • Reliability

Site locations: 

  • 14245 9th Line, Whitchurch-Stouffville, ON L4A 7X3
  • 5338 10 Line, Erin, ON N0B 1T0
  • 1563 Kawartha Lakes County Road 48, Kirkfield, ON K0M 2B0

Hours of operation:  6:00/7:00am-4:30pm.

While we appreciate all applications we receive, only candidates under consideration will be contacted.

Accommodations are available upon request for candidates taking part in all stages of the selection process

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